IT Support Technician (SEP)
Posted Updated
Summary
An onsite, in-house first-line IT Support Technician at Babbitting Service Inc's South Elgin corporate location, providing end-users with hands-on troubleshooting and resolution of hardware, software, and network issues, escalating when needed. Requires about 2 years of experience and strong customer service.
Babbitting Service Inc has an opportunity for a 'hands-on and onsite' candidate with 2 years' experience to fill an IT Support Technician position at our corporate location. The onsite, in-house IT Support Technician will provide first-line technical assistance to end-users, ensuring timely resolution of hardware, software, and network-related issues. This role is responsible for troubleshooting, diagnosing, and escalating problems, when necessary, while delivering excellent customer service. D…
What they ask for
Required
- 2 years of experience
- Able to work hands-on and onsite at the corporate location
- Provide first-line technical assistance to end-users
- Troubleshoot and diagnose hardware, software, and network-related issues
- Escalate problems when necessary
- Deliver excellent customer service