IT Systems Support & Security Engineer
Summary
In-house IT and security engineer for a Ramsgate-based courier company (Xtra Mile Couriers, run by TOM Intelligence), owning IT for ~20 staff after bringing it in-house from an MSP. Day to day: Microsoft 365 and Entra ID administration, Windows/macOS management via Intune and Apple Business Manager, Azure, networking, backups (Veeam), and security including Cyber Essentials and ISO 27001.