Key Account Manager German Speaking

You will manage and expand an existing SME book of business through upselling, cross-selling, and renewals. You will build long-term stakeholder relationships, manage pipeline activity in the CRM, negotiate pricing models, share customer feedback, and achieve commercial targets.

Responsibilities

• Maintain and grow an SME book of business through upselling, cross-selling, and renewals
• Build and nurture long-term multi-stakeholder relationships
• Align features and products to deliver value for clients
• Monitor, forecast, and report on the pipeline in the CRM
• Present, negotiate, and structure complex pricing models
• Follow account-management processes and provide feedback to management
• Represent the voice of the customer and collaborate to improve user experience
• Achieve and exceed company targets

Requirements

• Degree in business administration, finance, or a related field, or relevant professional experience
• At least 2 years of sales or account-management experience
• Excellent written and verbal English and German
• Analytical mindset
• Proficiency with CRM systems, preferably Salesforce and Aircall
• Organisation, prioritisation, and accountability
• Ability to work in a fast-paced scale-up environment

Benefits

• Choice of a hybrid working model or fully remote setup outside office locations
• Dedicated learning budget