Level 3 Senior IT Support Technician (highly experienced)
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Summary
Senior Level 3 IT support technician at GravIT, a Geelong managed IT provider. Frontline role: owns client calls/emails through to fix, solves complex Microsoft 365, Windows Server, cloud and network issues, applies ACSC Essential Eight security guidance, and mentors Level 1/2 techs. Full-time onsite in North Geelong.
GravIT is a Geelong owned and operated managed IT provider. They look after businesses across Geelong, the Bellarine and the Surf Coast, including medical, aged care, schools, finance, legal and trades. Workforce Extensions is seeking a senior IT support technician to join the GravIT team at Level 3. At GravIT every technician is frontline, including our most senior people. Their levels describe experience, not a tier. Level 3 means you have deep, broad experience. You can work through the hard…