Medical Assistant Support

Job Summary: To assist patients, medical assistants, and providers by providing a broad range of administrative functions to the clinic.

Core Functions:

• Monitor, document and follow up on ADT’s.
• Monitor and complete Medication Prior Authorizations
• New patient chart prep
• Process internal referrals
• Follow up on lab orders and testing

Essential Functions:

• Manage prescription refill requests.
• Pre-visit plan for upcoming scheduled days.
• Maintain quality of care.
• Participation in clinic quality improvement plans.
• Assists in orienting new medical assistant team members.

• Perform other duties as assigned.

Competencies:

• Good Proficiency and navigation PC application included but not limited to Microsoft suite of products and EMR systems
• Ability to multitask while actively listening
• Excellent keyboarding skills
• Proper phone etiquette and articulate speech
• Effective communication skills and the ability to build rapport with the patients, outside professionals and staff
• Ability to work in a PCHM team model of care