Meet and Greet Person

Functional roles and responsibilities

• Meet customers with pleasant appearance on their arrival to service reception and guide them properly with courtesy.
• Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the service advisor with minimum waiting time.
• Be responsible for creating an initial impression about the company; strictly follow the dress code.
• Update appointment board on daily basis and explain the importance of appointment to the customers who come without appointment.
• In case of overcrowding in reception, manage the situation efficiently to ensure customers are happy.
• Assist in maintaining courtesy/loaner cars.
• Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.
• Assist customers in all possible ways to ensure their business needs are met.
• Call customers to remind them of their service appointment.

Education/certification and continued education

• High school level educated and PC literate.

Knowledge and skills

• Pleasant personality and helping attitude.
• Cordial and effective communication (bilingual is added advantage).
• Punctual and respect for time.
• High school level educated and PC literate.