Mid Market Account Manager - Supply Chain and Logistics
Description
About the Role
As a Mid Market Account Manager focusing on Supply Chain & Logistics, you will play a pivotal role in accelerating Kpler’s growth across key regional accounts. You will own and nurture multi-threaded client relationships, guiding mid-market organizations through complex global trade and logistics challenges using our industry-leading data platforms and SaaS solutions. In this high-impact commercial role, you will collaborate cross-functionally to maximize net retention, identify strategic expansion opportunities, and deliver clear business ROI directly to executive decision-makers.
Key Responsibilities:
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Drive Strategic Account Growth: Proactively manage, retain, and expand multi-threaded relationships across assigned mid-market accounts to maximize net retention and customer satisfaction.
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Develop Actionable Account Plans: Formulate and execute account growth plans featuring executive summaries, SWOT analyses, stakeholder mapping, and whitespace identification.
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Engage Key Decision-Makers: Initiate and lead consultative discussions with VPs, Directors, and economic buyers to uncover complex operational challenges and demonstrate measurable ROI.
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Execute Commercial Strategy: Negotiate complex renewal, upsell, and cross-sell agreements to secure profitable commercial terms for Kpler's DaaS and SaaS solutions.
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Collaborate Cross-Functionally: Partner closely with Product, Market Analysts, Customer Success, Account Development Representatives (ADRs), and Marketing to turn usage insights into revenue growth.
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Maintain CRM Integrity & Insights: Maintain accurate sales forecasting and data hygiene in Salesforce while gathering client feedback to directly inform Kpler’s product roadmap.
Experience & Background:
What you'll need (Must-haves):
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3+ years of B2B SaaS/DaaS commercial experience with a verifiable history of quota achievement selling data, analytics, or SaaS platforms.
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Demonstrated experience accessing, negotiating with, and closing deals directly with Director and VP-level economic decision-makers.
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Proven expertise in strategic account management, with the ability to balance long-term growth plans alongside short-term sales execution.
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Strong hunter mindset with a track record of uncovering and closing expansion, cross-sell, and upsell opportunities across enterprise departments or subsidiaries.
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Direct industry exposure or background in supply chain, maritime, manufacturing, or logistics technology sectors.
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Hands-on experience using Salesforce CRM for accurate sales forecasting and pipeline management.
Nice-to-haves:
Skills
As published by lever · 7 questions · 6 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Other website
Pick from a list (1)
- This role requires you to work with stakeholders and clients in South East America - can you accommodate these time zones and regular travel in this area optional
Written answers (6)
- Salary expectation (specify base and OTE) in GROSS not NET
- Do you have experience selling SaaS, data, or technology solutions within the Maritime/ Shipping sector? If so, please share which company you gained this experience with. If not, we’d still love to hear about any transferable experience you have selling into complex, technical, or enterprise environments—please feel free to highlight relevant industries (logistics, commodities etc), clients, or role responsibilities.
- What is your notice period?
- Do you now or will you in the future require sponsorship to work in the US?
- What state are you located in?
- Are you based in New York?