Office Coordinator (Part Time)

Job Overview: The Office Coordinator serves as a point of contact for Forest Highlands members, employees, and Recreation Department management. This role ensures member inquiries are addressed promptly and professionally via face-to-face interactions, phone calls, and email. The Office Coordinator provides administrative support to the Recreation Department by booking services, handling program registrations, and managing employee schedules.

Essential Functions:

● Customer Service-

o Greet members and assess their needs, explaining services, processes, and guidelines related to the Recreation Department.

o Respond to all inquiries promptly via phone and email.

o Prepare, review, and send correspondence as required.

o Handle sensitive and confidential information with discretion and professionalism

● Clerical-

o Maintain and order office supplies and equipment.

o Distribute incoming mail to appropriate recipients.

o Utilize softwares such as Google Drive, When to Work, Jonas Encore and Microsoft Office Suite to develop communication documents, manage schedules and event management tools.

o Perform general administrative tasks such as filing, photocopying, scanning, and collating documents.

● Concierge Services Coordination-

o Schedule and document member services and update staffing requirements accordingly.

o Ensure service charges are accurately recorded in the Jonas system.

o Perform other duties as assigned.