Security Gate Attendant

Job Overview:

In the broadest sense, it is the Forest Highlands Security Officer’s duty to endeavor to protect all persons and property within the confines of Forest Highlands Golf Club. Specifically, the duties and functions may include but are not limited to the following.

Essential Functions:

· Primary responsibility is to work in the community entrance gatehouse (answer/make phone calls, process visitors into the community, monitor alarm and email computers, monitor radio traffic for the Security Dept. and dispatch officers accordingly, and have great customer service skills while performing department duties;

· Enforce Forest Highland’s rules and regulations;

· Observe and report unsafe, illegal, irregular, or unusual conditions;

· Attempt to correct or report to proper authorities in the event of unsafe or illegal activities;

· Observe, control and document guest/visitor entry into Forest Highlands’ property;

· Utilize the dwellingLIVE guest management system as described in the manual;

· Maintain key control and key records, including special requests and monitor alarms;

· Properly dispatch other officers or appropriate authorities to alarms from residences and Association buildings in Forest Highlands;

· Provide keys or access to homes for guests and contractors

· Enforce speed limits on Forest Highlands’ property, by issuing citations to violators;

· Provide assistance to law enforcement, fire, and medical personnel;

· Respond to emergency situations and provide first aid, crowd control, communications assistance, or any other assistance as prescribed by the Director;

· Provide directions, information and assistance as appropriate;

· Maintain a neat, clean, and orderly workplace; and

· Other duties as required by the shift supervisor or directors