Outside Sales
Posted
Description
Job Summary
As a dynamic and results-oriented Outside Sales Representative, you will be instrumental in maintaining and enhancing relationships with our valued customers while driving sales growth in the designated territory. You will be responsible for promoting our comprehensive product line including residential and commercial doors, moldings, stairs and related products. Must demonstrate exceptional communication skills, meticulous attention to detail, and a genuine passion for surpassing customer expectations. If you thrive in a fast-paced environment and are driven to excel in sales, you are meant for the team.
Primary Responsibilities
- Customer Relationship Management & New Business Development: Build and maintain strong, long-lasting relationships with existing customers while actively identifying and pursuing opportunities for new sales growth within the assigned territory. Prospect for new customers, targeting a 5% annual increase in new business.
- Assessment & Proposal Support: In some situations perform takeoffs from blueprints and field measurements to accurately assess customer needs. Provide necessary information to inside sales support staff to generate precise proposals for customers.
- Negotiation & Revenue Targets: Negotiate with customers to secure sales, meet revenue targets, and increase product line penetration with existing customers. Set targets and track progress, including hosting at least one customer plant tour annually.
- Train Customers either in person or on TEAMS calls on our product lines and use of Cleary365.
- Utilize strong problem-solving skills to address customer concerns and develop tailored solutions to meet their needs.
- Production Coordination & Customer Follow-Up: Coordinate production and delivery of products with customers and inside sales team. Conduct follow-up with customers post-sale to express appreciation and ensure satisfaction.
- Service Inspection & Collections Assistance: Assist the customer service department by performing initial service inspections on product problems and overseeing follow-up service as needed. Aid the accounting department with collections of overdue accounts using customer aging reports and provided information.
- Professional Development & Sales Support: Pursue professional development opportunities by attending product training sessions, sales seminars, and industry-related meetings. Assist with other sales functions as assigned, including participation in trade shows, open houses, and promotional events.
- Team Collaboration & Independence: Demonstrate the ability to work independently and collaboratively within a team environment, ensuring seamless execution of sales initiatives and objectives.
Company Mission
- Mission Statement – lives up to the company mission, values and strategic goals. “Provides exceptional products and services to every customer, every time.
- Always promote a positive image of our company and our employees.
Preferred Competencies
2-5 years of industry-related experience in doors, trim, and millwork in the housing industry.
Proficiency in reading, writing, speaking, and comprehending the English language.
Previous experience in outside sales or architectural calls.
Possession of a valid driver's license and access to a reliable vehicle for travel to customer locations.
Ability to read blueprints, develop estimates, and quotes.
Knowledge of sales margins and mark-ups.
Customer/Client Focus, exceptional communication, interpersonal skills.
Strong problem-solving /analysis capabilities.
Organizational skills: ability to multitask and prioritize tasks effectively.
Computer proficiency, including familiarity with PC's MS office, Power BI, Teams and remote meetings, vendor software, Internal quoting, Contact Management software.
Experience working collaboratively in a team environment.
Business acumen.
Candidate must display honesty, Integrity, dependability, flexibility, objectivity, ethics and professionalism.
Other
- Pre-Employment Screening: Successful completion of a post-offer drug test and background screening.
- Driving Ability: Must be able to drive a personal vehicle and have a viable vehicle for work purposes.
- Sitting: Required while driving or working at a desk in the office throughout the day (approximately 75% of the time).
- Standing/Walking: Required throughout the day (approximately 25% of the time). Comfortable visiting job sites that may be under various states of construction and or weather.
- Stooping/Reaching/Bending: Minimal requirement.
- Lift/Grasp: Necessary with dominant hands and fingers for typing and answering phones.
- Carry/Grasp: Minimal requirement with dominant hands.
- Push/Pull: Minimal requirement with dominant hands.
- Sensory Abilities: Must have the ability to see near and far distances. Hearing: Must have the ability to hear and speak effectively.
Work Environment
- Home office, vehicle, customer locations or job sites.