Parts Counter Representative

Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

Job Responsibilities:

Perform daily and operational activities in the parts department to include the following, but not limited to:

• Assist customers in identifying parts, ordering manuals and processing part returns
• Obtain price quotes and check availability
• Provide excellent customer service via phone, e-mail or in person
• Place orders with manufacturers for factory direct parts
• File and other miscellaneous office duties
• Other duties as assigned by management