Pega Service Delivery Manager
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Salary: AUD 150 - 200 including super
IMMEDIATE - Senior Service Delivery Manager - 12 months - AUD 150-200 per hour - Federal Project- Senior Service Delivery Manager
- Initial contract duration : 12 Months
- Experience level - Lead - EL2 equivalent
- Location of work - Sydney
- Maximum hours : 40 hours per week
- Security clearance : NV1 or Baseline
- Daily Rate : AUD 150 - 200 including super
Primary Skills
- Lead a product team, technical delivery management and be the agile scrum master for the Case Management, Customer Relationship Management (Case and CRM), Customer Services Pega solutions.
- Continually working towards improving the agile approach
- Organising planning on system delivery, showcase and rollout in accordance with agile methodology.
- Organising delivery team resources with relevant Line Managers to meet delivery goals.
- Ensuring project work is delivered within the budget through regular monitoring and reporting.
- Establish and transition to a BAU team for the on-going support of the solution operations e.g. managing technology issue escalations.
- Promoting an engaging, knowledge-sharing, transparent culture that is aligned with APS values and APS code of conduct.
- Encouraging team members to share and document information to remove agency risks of having single-points of failure.
Please APPLY to jai.barve@totalresource.com.au