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Mosaic

a16z — Backed by a16z Open 28d reposted 3× · 3 open copies

People Operations Partner

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✨ Empower People. Drive Strategy. Impact Culture.

At Mosaic, we are on a mission to relentlessly pursue opportunities that empower people. As part of the One Mosaic team, we create caring communities where individuals have a voice, advocacy, and a meaningful life.

We are seeking a dynamic, solutions-oriented People Operations Partner (POP) to join us onsite in Connecticut. In this role, you won't just run HR processes—you will serve as a core business partner, leveraging data, culture, and strategy to build an environment where our people and our mission thrive.

✨ Why You’ll Love This Role

As a People Operations Partner, you serve as the critical bridge connecting business strategy with everyday people experiences. You will work directly with agency leadership and our HR Centers of Excellence (COE) to solve complex organizational challenges, coach leaders, and champion Mosaic's core values of belonging, connection, faithfulness, and grit.

How You Will Add Value

Our People Operations function is built on five core pillars that guide how we partner with the business:

  • Strategic Consulting & Business Acumen: Move beyond tactical answers to offer thoughtful, business-aligned HR solutions. Translate organizational goals into local priorities and help solve real business challenges.
  • Talent & Leadership Development: Act as a coach and facilitator for front-line and mid-level managers. Drive talent discussions, performance coaching, and local retention strategies to build leadership capability.
  • Data Judgment & Analytical Influence: Use core HR metrics (turnover, engagement, retention) to tell stories, answer strategic questions, and drive proactive decisions.
  • Agility (Growth & Change): Help teams navigate local organizational changes, embrace new technology, and build a continuous improvement mindset.
  • Influence & Relationship Management: Build deep trust across all levels. Support local Collective Bargaining Agreements (CBAs), drive resolution of grievances, and serve as the go-to partner for People Operations to maintain a fair, equitable, and inclusive environment.

SALARY: $75,000 - $85,000

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