Position IT Support
Summary
On-site IT support role at a Hong Kong corporate office: providing daily helpdesk support for desktops, networks, systems, software and hardware, setting up computers, and handling helpdesk documentation and incident reporting, with staggered and occasional after-hours cover. Core tech: MS Windows, Office, LAN, Cisco/H3C equipment.
Responsibilities :
-
Perform daily technical support on desktop, network, system, software and hardware
-
Set up computers and install software for various applications and programs
-
Provide helpdesk support and solutions to users
-
Handle helpdesk documentation and reporting, liaise with relevant parties to troubleshoot and report on problems and incidents
-
Work on staggered hours to provide proper user support
-
Timely respond and handle urgent business requests during normal and non-office hours with company-assigned facilities including phone and laptop
Requirements :
-
Diploma or above in Computer Science or related disciplines with MCSE / CCNA qualification preferred
-
At least 1 year’s experience in supporting MS Windows and Office applications and desktop hardware
-
Experience in LAN, H3C and CISCO equipment support is preferred
-
Self-motivated, hardworking with good interpersonal and task management skills
-
Well organized and able to work independently under pressure and tight deadlines
-
Good command of spoken and written English and Chinese
We work 5 days per week.
Please send your application letter and full resume with date available, present and expected salaries to GPO Box 760, Hong Kong or email to careers-gen@wharfholdings.com
We are an equal opportunities employer and invite applications from all qualified candidates. Personal data collected will be treated in strict confidence and handled by authorized persons for recruitment-related purposes only within the Wharf Group. Applicants not hearing from us within 2 months may consider their applications unsuccessful.
Thank you for your interest in joining our Company.