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Harrisma

Presales Consultant for SaaS CRM Software - Salesforce Apps Solution Division

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Summary

Presales consultant in Harrisma's Salesforce Apps division: runs product demos and training, designs tailored Salesforce CRM solutions for clients, answers technical questions, and helps craft proposals/RFPs before handing accounts to implementation. Requires 3+ years in Salesforce presales with knowledge of Salesforce products and APIs, based in West Jakarta.

Job Description :

  • Conduct product training to sales team and customer / end user.
  • Collaborate with the sales team to understand customer requirements and provide expert technical support in pre-sales situations.
  • Design and present customized Salesforce solutions that address client needs and demonstrate our value proposition.
  • Develop and deliver compelling presentations and product demonstrations that effectively communicate the features and benefits of our solutions.
  • Provide answers to technical questions, offering advice and guidiance on best practices and implementation strategies.
  • Assist in the creation of proposals and responses to RFPs/RFIs, ensuring technical accuracy and alignment with client objectives.
  • Stay abreast of Salesforce product updates and industry trends to serve as an informed advisor to both clients and team members.
  • Facilitate smooth transition of accounts to the implementation team post sale, ensuring clear communication of client requirements and expectations.

Requirements :

  • Min 3 years experience in Technical Project / Presales Consultant within the Salesforce Product & Solution ecosystem.
  • Strong technical background with an understanding of Salesforce products and APIs.
  • Salesforce certification is a priority (e.g., Salesforce Administrator, Salesforce Sales / Service Cloud Consultant).
  • Able to communicate in English (oral and written).
  • Excellence presentation and communication skills.
  • Creative problem-solving and a customer-focused mindset.
  • Abile to work in a fast-paced environment and manage multiple projects.
  • Work independently, as well as in a team and self motivated.
  • Willing to work in west Jakarta - Meruya & Puri area ( Head Office ) and ready to business trip to outside jabodetabek area for project.
  • Willing to work at the Harrisma Tower office (New Head Office) in Gading Serpong area in late 2027.

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