Principal Account Manager
Description
- Core Focus: Shaping long-term business strategy, driving large-scale enterprise customer relationships, lead team of sales, pre-sales, and technical support, and influencing multi-year cloud and AI adoption roadmaps to be the trusted advisor of customer's executive sponsors.
- Organizational Reach: Operates with a high degree of autonomy, consulting across multiple teams, business units, and executive-level internal/external stakeholders.
Key job responsibilities
- Strategic Account Leadership: Own and develop relationships with AWS Thailand’s largest, most complex, or highest-potential strategic enterprise customers. Initially starting with CP Group and its affiliates.
- Business & Revenue Growth: Drive massive-scale cloud and AI consumption, digital and business transformation initiatives, and long-term Strategic Framework Agreements (SFA) aligned with AWS's flywheel and business goals.
- Cross-Functional Orchestration: Mobilize internal resources—including Solutions Architects (SAs), AI Sales, Industry Business Development, Service Teams, Professional Services, and executive sponsors at Regional and Global level, to solve deep customer challenges. Collaborate with Marketing and PR teams both internal and customer’s to develop and execute mid-term and long-term amplification plan.
- Executive Advisory: Act as a trusted advisor to C-suite and senior level executives, and manage working teams at client organizations, translating business vision into cloud and AI architecture and adoption strategies.
- Mentorship: Actively mentor senior and mid-level account teams, scale best practices, and uphold Amazon’s Leadership Principles across the organization.