Product Manager
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Summary
Product Manager at Kabam shapes live-service features and monetization for free-to-play mobile games, analyzing player data and collaborating with cross-functional teams to optimize engagement and revenue.
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
Reporting to the Lead Product Manager, the Product Manager will work directly with our game teams to help and create the most engaging and rewarding product and live service experience for our players. They advocate for players in game development and live operations strategy and decisions to optimize game performance.
This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.
In this role, you can expect to:
Key Accountabilities
Player Advocacy and Strategy:
- Represent the customer/player in all game development and live operations decisions.
- Translate strategic directives into goals and features.
Live Operations and Monetization:
- Generate forecasts and align content release cadences.
- Define the Live Operations monetization strategy.
- Craft live operation events and offers.
- Optimize monetization KPIs.
- Liaise between Live-Ops sales and Quests/Events teams.
- Stay informed about competitor designs.
Game Improvement and Feature Analysis:
- Proactively identify issues, optimizations, and feature improvements.
- Deconstruct popular game features and monetization mechanics.
- Coordinate with Project Management to establish schedules and plans.
- Support other Product Managers in product development.
Data Analysis and Testing:
- Communicate with the data team for in-depth evaluation of in-game trends.
- Utilize A/B testing and machine learning techniques.
- Translate outcomes into actionable recommendations.
Cross-Functional Collaboration:
- Act as the "go-to" resource for other teams for your products and features.
- Collaborate with various teams and departments to achieve shared objectives.
To be successful in this role, your background includes:
- Post-Secondary degree in related field.
- 3+ years of relevant product experience in F2P mobile gaming.
- Deep knowledge and expertise around driving monetization and player engagement via live operations events, sales and content.
- A firm understanding of game economies, design principles and player psychology.
- Analytical skills and ability to translate datasets into actionable insights - proficiency with spreadsheets.
- Communicates in a clear, concise, and professional manner with staff at all levels; achieves team consent and buy-in; adapts communication style to the audience; explains difficult situations clearly.
- Collaborates effectively with others in the same discipline, across feature groups, and cross-discipline regularly.
- Builds trusted relationships with team members across disciplines and the company, inspires and encourages teamwork.
Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:
- Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
- DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
- Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
- RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
- Commuter Benefit: we believe in the power of in-person collaboration, and want to support you in making it work for you! We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.
- PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
- Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
- Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
- Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
- Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
- Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!
- Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Skills
As published by lever · 10 questions
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL
Short answers (4)
- Other: optional
- Other: optional
- Which city are you currently based in? (Please also tell us which country if you are not in Canada or USA)
- We encourage all applicants to download and play our live games. Please indicate which of our live games that you have previously played (Please indicate N/A if none).
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- Have you ever been an employee at Kabam in the past? optional
- How did you hear about this opportunity? optional
- This is a full-time onsite role. Are you able to work full-time onsite? optional
- Are you legally entitled to work in Canada? optional
- What country are you currently based in? optional
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