Product Owner

Are you up for a career with real life impact?

Do you want to work for a company where you help healthcare professionals, firefighters, and paramedics help people? Are you ready to work in an environment of change where we challenge status quo and are in the process of replacing legacy platforms and building new digital solutions that will take our company to the next level?

For more than 100 years, it has been Falck’s mission to prevent accidents, disease, and emergency situations, to rescue and assist people in emergencies quickly and competently and to rehabilitate people after illness and injury. Our company has more than 25.000 employees in 26 countries on six continents.

Falck is on a journey to digitalize, optimize, and improve what we do. Heavy investments are made in upgrading our core IT infrastructure and building new global digital capabilities that will enable Falck to deliver better in the future.

We are looking for a skilled and passionate Technical Product Owner to strengthen this journey.

As the Product Owner of the Subscription Management Team, you will be responsible for defining and prioritizing the product backlog, ensuring the successful implementation and continuous improvement of our subscription management processes. You will work closely with cross-functional teams, including IT, Sales, Marketing, and Customer Support, to deliver high-quality solutions that meet business objectives and enhance customer satisfaction.

Technology & Digital Transformation in Falck Scandinavia is where the majority of strategic initiatives in Falck are born and delivered. We work with both operating existing tech stacks, implementing new technology and driving product teams in close collaboration with Business Units.

In this function we are 120+ IT specialists working primarily in Copenhagen and Warsaw.

• Bachelor’s degree in business, Information Technology, or a related field.
• Proven experience as a Product Owner or similar role, preferably in a subscription-based business, and demonstrated successful collaboration between business and IT.
• Ideally experience with leading an innovative team delivering commercial value in a large organization.
• Knowledge from subscription management-based systems, i.e., Dynamics 365, Oracle, Aria or Salesforce.
• Experience with Agile methodologies and tools (e.g. Azure DevOps, Scrum, Kanban, JIRA).
• Experience with software development.
• Certification in Product Ownership (e.g. CSPO, PSPO) is a plus.
• Ability and interest in understanding both complex business problems, identify and interpret business needs as well as understanding technical solutions and challenges.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Excellent problem-solving, conflict resolution, team building, critical thinking, and proactive planning skills.
• Strong ability to motivate and inspire project teams and stakeholders.
• Proficient in negotiation, vendor/supplier management, risk and issues management, and time management.
• Strong analytical and problem-solving skills, with a focus on data-driven decision making.
• Excellent communication, collaboration, and leadership skills.