Program Analyst

The Program Analyst serves as the Office of Process Improvement (OPI) Education Analyst and is assigned to the Quality Management (QM) Service in the Columbia VA Health Care System (HCS) at the WJB Dom Medical Center. The incumbent is required to independently function with key duties related to health care system-wide performance improvement oversight related to national, VISN, and local priorities.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Major duties include, but are not limited to: Assists in planning, coordinating, developing, reviewing, or evaluating education or training programs for total support: i.e. personnel, equipment, facilities, budget and other resource requirements. Will work with the Process Improvement Program Manager to determine the requirements for specific courses and their relatively priority in view of time and resources available. Plans and integrates the types and capabilities of instructional methods, materials, and media; study technical reference materials in the subject field; develop innovative and effective methods for education or training program improvements or recommend appropriate policy revisions. Plan and organize the work, determine possible sources of information, conduct fact finding; develop or revise the specific content, organization, style, format, emphasis, treatment of each segment of the instructional courses or systems. Develops finished products including coordination of consultative services, training texts, hand-on training workshops, programmed texts, or computer-assisted instruction. Coordinates all collaborative training opportunities, including VISN-led initiatives and other national learning opportunities. Supports and facilitate education and communication to engage front line staff in understanding program concepts and tools and their application in improving patient care. Responsibilities include developing relevant information for New Employee Orientation, health care system leadership development programs such as (LEAD, STEM, and JUMP), and providing just-in-time ( J IT) team training. Designs studies, training programs, and organizational strategies related to improving access and efficiency of clinical and administrative programs. Supports facility planning processes related to emphasis on education as related to health care system goals. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD02086A and PD02086-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.