Project Manager (Org Wide)

Join our award winning culture as we serve members in your area!

Under the direction of the Performance Improvement Manager, the Project Manager is responsible for managing organizational related projects while supporting continuous improvement, process optimization, and organizational change management. This role leads initiatives from assessment to implementation, improves processes, and manages workflow changes to boost organizational performance, while supporting continuous improvement and change management. This role prioritizes and implements small to large initiatives by assessing current practices, supporting development of improved processes, and implementing workflow changes to enhance organizational performance.

This position demands strong project management skills and the capability to turn complex initiatives into clear, actionable plans. The Project Manager should proactively identify risks and help cross-functional teams improve processes and tools.

This position connects LCI’s Microsoft technology ecosystem with business operations to ensure technical solutions provide measurable value.

Essential Competencies:

• Identify, implement, and oversee opportunities for driven improvements by collaborating with cross-functional teams.
• Simplify business processes and system operations to enhance overall efficiency and performance.
• Define project scope and benchmarks to assess progress, comparing current conditions to targeted outcomes.
• Adopt a forward-thinking, analytical approach to understanding business requirements and converting them into driven solutions.
• Showcase strong problem-solving skills through root cause analysis and the development of creative approaches.
• Evaluate related projects proactively to identify potential risks and formulate effective mitigation strategies.
• Ensure project objectives and business impacts are identified and effectively managed.
• Support improvements that enhance value and efficiency through process optimization and systems enhancement.
• Apply expert methods, tools, and performance frameworks to support organizational transformation.
• Coach employees in problem-solving and skill development.
• Show servant leadership to ensure team effectiveness, morale, and quality during change.
• Work with stakeholders to create a culture of continuous improvement and integration.
• Promote psychological safety and open, constructive dialogue in innovative discussions.
• Monitor and assess risks, identify obstacles, and develop proactive solutions.
• Lead the implementation of continuous improvement (CI) and enhanced strategies that align with organizational objectives.