Pump & Play Supervisor

Tribal Preference will be given in accordance with BRBRR Act Relating to Employment

POSITION SUMMARY: The Pump and Play Supervisor is responsible for day to day store operations, including scheduling, training, and supervising employees. The Pump and Play Supervisor is responsible for the store profits, and all controllable expenses including inventory levels, and cash and inventory shortages.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Ensuring excellent customer service and maintain cleanliness standards.

• Motivate, encourage, and challenge store cashiers.

• Promote and resolve customer complaints, in a timely and professional manner.

• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.

• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.

• Must have effective interpersonal skills.

• Supervise, and counsel all store employees according to Bear River Casino Resort policy.

• Complete daily paperwork and computer entry in a timely manner as established by management.

• Monitor cash over/short, inventory shrinkage, and drive offs daily in coordination with Store Manager.

• Have the physical ability to perform all duties of a store cashier regularly and covers shifts as needed.

• Understand all information in the daily reporting of store operations.

• Follow and enforce all Bear River Casino Resort Policies and Established Procedures in the store Operations.

• Assist in Monthly promotions, insure all POS advertising/signage is properly posted at the proper time.

• Communicate and perform all price change request, mark downs/ups as requested by the Store Manager.

• Communicate any problems with merchandise pricing.

• Implement and enforce all merchandising and vendor policies and procedures.

• Enforce all Safety and Security Issues and report any and all unsafe conditions. Prevents, stops, or reports any loitering, illegal, or immoral activities occurring on Bear River Property as soon as possible.

• Be alert to shoplifting and vendor theft and immediately report such activity.

• Report and process all employee and/ or customer incidents or accidents following company procedure.

• Other duties as assigned.

AUTHORITY/SUPERVISORY RESPONSIBILITIES: Oversees Convenience Store personnel. Performs all supervisory responsibilities in accordance with BRCR policies and applicable laws. Responsibilities include training employees, directing the work of employees and rewarding and disciplining employees.