QA Operations Engineer

Role Summary:

We are seeking a highly skilled QA Operations Engineer to build the infrastructure that empowers our QA team. In this role, you won’t just be writing tests—you will be acting as a force multiplier. You'll manage our extensive automation libraries, seamlessly integrate QA into our CI/CD pipelines, and collaborate with business partners to ensure our eCommerce sites deliver flawless experiences during high-traffic events.

Responsibilities:

• Test Framework Architecture: Extensive experience managing and scaling test libraries in Playwright for complex eCommerce platforms (e.g., cart, checkout, account management).

• Performance & Load Mastery: Proficiency in performance testing utilizing LoadRunner to ensure our platforms handle peak traffic events (like Black Friday or flash sales) without degradation.

• Backend & Data Quality: Strong backend testing capabilities, including API testing (Swagger, Postman) and Database validation using SQL to verify pricing, catalog, and order systems.

• CI/CD Integration: Proven experience integrating automated tests seamlessly into CI/CD pipelines alongside our DevOps team.

• Business Alignment: Proven ability to collaborate with business partners and product managers to translate strategic eCommerce business features into comprehensive automated testing strategies.

• Bonus Skills: Familiarity with AI-assisted test generation and accessibility testing for consumer-facing websites is a strong plus!

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.

• Experience: 5+ years of progressive experience in QA Automation, Software Development, or DevOps, with a strong track record of architecting automated testing frameworks from scratch.

Preferred Qualifications

• Automation Skills: Hands-on experience with modern test automation frameworks (e.g., Playwright or Cypress) for end-to-end testing.

• CI/CD Fundamentals: Basic understanding of CI/CD pipelines and how to integrate automated tests.

• Backend Testing: Familiarity with API testing tools (Postman/Swagger) and basic SQL knowledge for data validation.

• Soft Skills: Strong communication skills and a collaborative mindset to work effectively across Product, Business, and DevOps teams.