Reception/Cashier

Safford Auto Group (VW of Fredericksburg) is seeking a dedicated Cashier/Receptionist to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us
How about working for a company that began as a single dealership in 2002 and has grown to 26 dealerships even through tough economic periods when other dealerships were scaling back.
Responsibilities
• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Using the paging system to page departments and individuals
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Please visit our website at saffordoffredericksburg.com and fill out our online application. That will put you one step closer to our hiring process. Must be 18 yrs old or older to qualify for this position.