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SAFFORD AUTOMOTIVE GROUP

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Reception/Cashier

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Description

Safford Auto Group is seeking a dedicated Part-time Cashier/Receptionist to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us
How about working for a company that began as a single dealership in 2002 and has grown to 26 dealerships even through tough economic periods when other dealerships were scaling back.


Responsibilities
• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Using the paging system to page departments and individuals
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Must be 18 yrs old or older to qualify for this position.

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