Referral: Senior Associate/Lead - US HRO
Summary
Senior HR professional in Chennai providing US-based HR operations support, including payroll, benefits, and compliance, using HRIS platforms like Workday or ADP during US night shifts.
Location: Chennai | Shift: US Night Shift | Work Mode: Work from Office
Join our US HRO team to deliver exceptional HR support across HR Operations, Ask HR, Payroll, Payroll Tax, Compensation & Benefits, and Talent Management. You'll partner with global stakeholders to provide accurate, compliant, and customer-focused HR services while driving operational excellence and continuous improvement.
Key Responsibilities
- Deliver HR Shared Services across one or more specialized HR functions.
- Manage employee lifecycle activities, HR inquiries, payroll, compensation, or talent processes.
- Resolve complex employee cases while ensuring compliance with US HR policies and regulations.
- Maintain HR data accuracy and support enterprise HR systems such as Workday, ADP, or ServiceNow.
- Collaborate with HR Business Partners, Payroll, Finance, Legal, and other stakeholders.
- Identify process improvement opportunities and support automation initiatives.
- Mentor junior team members and manage escalations (Lead roles).
Experience
- L2 (Senior Associate): 2–5 years of relevant HR Shared Services experience.
- L3 (Lead): 4–7 years of relevant experience with subject matter expertise and mentoring or leadership exposure.
Required Skills & Qualifications
- Experience in HR Operations, Ask HR, US Payroll, Payroll Tax, Compensation & Benefits, Talent Management, or HR Shared Services.
- Experience supporting US HR or Payroll processes is preferred.
- Hands-on experience with Workday, ADP, ServiceNow, SAP SuccessFactors, Oracle HCM, or similar HRIS platforms.
- Excellent verbal and written English communication skills with experience supporting US-based employees and customers.
- Strong analytical, problem-solving, stakeholder management, and customer service skills.
- Proficiency in Microsoft Office, especially Excel.
- Willingness to work US night shifts from the Chennai office.
Why Join Us?
- Work with a global HRO team supporting the US market.
- Gain exposure to leading HR technologies and enterprise HR processes.
- Contribute to transformation, automation, and employee experience initiatives.
- Enjoy continuous learning, career growth, and development opportunities.