Regionel Business Development, Senior Associate

【About Us】

Raccoon AI is an emerging generative AI chatbot solutions provider, helping e-commerce and online platform businesses automate customer service messaging. Our proprietary AI engine instantly resolves 50–80% of online conversations, significantly reducing customer service workload while improving customer experience, conversion rates, and operational efficiency.

【About the Role】

We're growing our business team and looking for a sales professional passionate about AI tools and the SaaS industry. You should have some prior work experience, be confident engaging with clients, eager to learn new technologies and solutions, and able to grow quickly in a fast-paced environment. Since our client base spans overseas markets, this role involves direct interaction with international clients, requiring fluent English for communication and product presentations.

【What You'll Do】

• Manage inbound leads provided by the Marketing team

• Conduct market development and outbound prospecting (cold calls, emails, LinkedIn outreach)

• Schedule product presentations and demo meetings to introduce our solutions and value proposition to clients at home and abroad

• Support the sales team through client communication, presentations, quoting, and contract closing

• Collaborate with Product and Customer Success teams to ensure smooth client onboarding and implementation

• Regularly consolidate prospect feedback to refine sales scripts and processes

【What You'll Need】

• Prior work experience in B2B sales / business development within the SaaS, e-commerce or tech industry, or a solid understanding of software products

• Experience with basic sales and collaboration tools (CRM, presentation software, Slack, etc.)

• Fluent English, able to communicate and present products verbally to clients entirely in English

• Willingness to learn and practice cold outreach techniques

• Strong interpersonal skills, a proactive and self-driven learning mindset, and genuine enthusiasm for AI tools and the startup industry

• Foreign nationals must be able to communicate in Mandarin Chinese and hold valid work authorization in Taiwan (e.g., permanent residency, Employment Gold Card, or a resident visa with work rights)

【Nice to Have】

• Proficiency in a second foreign language

• Experience operating or analyzing CRM and marketing automation tools

• Hands-on experience managing a full sales cycle (from prospecting to closing)