Residence Manager 1 - Edwin's Place

Reporting Relationships: Residence Manager report to the Program Director

Position Summary: Works within the guidelines of AAPCI and carries out its functions, policies and procedures; observing the schedules in the center and adhering to its established personnel policies and practices.

Principal Duties and Responsibilities:

Under the general supervision of the Program Director, the House Manager is expected to perform the following principal duties and responsibilities.

· Ensure front desk coverage.

· Patrol premises to prevent intrusion and ensure security of doors, windows, and gates of every floor.

· Conduct hourly rounds to ensure that tenants and employees and visitors have a safe and pleasant experience.

· While making hourly rounds, check every floor and make sure that the premises is safe.

· Also check stairwells, fire exits, mechanical room, fire extinguishers and pull boxes and report problems to the Facilities Manager or Social Service Director when Facilities Manager not available.

· Staff desk at entrance reception when not back rounds and authorize entrance and departure of employees, tenants, visitors, and other persons to guard against theft and maintain security of premises.

· Make sure that all visitors' sign in the visitor's log sheet and maintain a shift log.

· Answer alarms and investigate disturbances

· Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

· Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.

· Establish protocol and role responsibility in conjunction with Security officer

· Circulate among visitors, patrons, and employees to preserve order and protect property (As circumstance and situations require).