Residential Care/Youth Worker
Summary
Provide trauma-informed care and daily support to children in a residential setting in Gladstone, implementing care plans and managing complex behaviors.
About Us
Point Care Pty Ltd is a registered NDIS provider delivering high-quality, person-centred support services across Queensland. We specialise in Supported Independent Living (SIL), out-of-home care, and complex support needs, with a strong focus on improving outcomes for children and young people in care.
About the Role
We are seeking experienced Residential Care Workers / Youth Workers to support young children in a structured residential setting in Gladstone. This role requires a high level of professionalism, emotional intelligence, and the ability to manage complex behaviours while maintaining a safe and nurturing environment.
You will be responsible for providing day-to-day care, implementing care plans, and supporting children with their developmental, emotional, and behavioural needs.
Key Responsibilities
Provide high-quality, trauma-informed care to children and young people
Support daily routines including personal care, meals, education, and activities
Implement individual care plans, behaviour support plans, and risk assessments
Manage challenging behaviours using approved strategies and de-escalation techniques
Maintain accurate documentation, incident reports, and progress notes
Work collaboratively with families, case managers, and multidisciplinary teams
Ensure compliance with NDIS standards, Child Safety requirements, and organisational policies
Requirements
Essential Requirements
Demonstrated experience working with children or young people in residential care or similar settings
Strong understanding of trauma-informed care and behaviour management
Certificate IV in Child, Youth and Family Intervention (or equivalent) – highly desirable
Current Blue Card (Working with Children Check)
NDIS Worker Screening Clearance
Current First Aid and CPR certification
Valid driver’s licence and reliable vehicle
Ability to work shift work, including sleepovers, weekends, and public holidays
Can start immediately
Benefits
Competitive hourly rates aligned with SCHADS Award / NDIS standards
Ongoing training and professional development
Supportive team environment with structured supervision
Opportunities for career progression within a growing organization