Sales Development Representative
Posted Updated 4
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Description
Position Description
Position: Sales Development Representative
Department: Revenue Growth
Location: Alpharetta, GA
Reports to: Manager, Sales Development
Department: Revenue Growth
Location: Alpharetta, GA
Reports to: Manager, Sales Development
Job Scope and Accountabilities
Kahua, the Hawaiian term for “foundation,” is the operational core for capital program modernization, built for construction owners and contractors managing complex, high-stakes project portfolios at scale.
As a Sales Development Representative (SDR), you will be one of the first people a prospective customer meets. You will research strategic accounts, open relevant conversations, qualify need, nurture interest, and create pipeline opportunities for our Account Executives.
This role is for a Sales Development Representative who has demonstrated success in a performance-driven environment. You will run an outbound prospecting motion into owners, program managers, and executives at organizations managing billion-dollar capital programs.
You will work alongside a growing team at Kahua's Avalon office in Alpharetta. Our culture is built around Customer Focus, Teamwork, Performance, Continuous Improvement, and Work-Life Balance.
Key Responsibilities
Create and Qualify Pipeline
- Build your target account list, research each capital programs, market signals, and decision-makers before you reach out.
- Run multi-touch outbound sequences across phone, email, and LinkedIn, with the phone at the center.
- Open cold conversations and engage with owners, project managers, operational leaders, and executives with relevance.
- Prospect by phone, email, LinkedIn, marketing programs, and events.
- Ask questions that surface priorities, stakeholders, timing, and fit.
- Turn research and inbound interest into qualified meetings.
- Flag qualification gaps and account risks early, before the team invests time.
Nurture and Develop Accounts
- Follow up on time and with relevance across long buying cycles.
- Use customer stories, industry insight, and events as reasons to re-engage.
- Build relationships across multiple contacts and buying roles.
- Partner with Account Executives on account strategy and risk.
- Make clean handoffs, then stay accountable for follow-through.
Own Your Performance
- Work a daily prospecting rhythm and hit your activity and pipeline goals.
- Learn how your inputs drive results, then use the data to adjust.
- Manage high volume without losing the details.
- Keep activity, qualification, and next steps current in Salesforce.
- Own your territory and your results.
Sharpen Your Edge
- Master Kahua's platform, customers, and the problems our software solves.
- Get up to speed fast on new markets and buyer personas.
- Listen to calls, seek feedback, apply coaching, show improvement.
- Put modern sales technology, data, and AI tools to work.
- Share what works, what you see in the market, and what you learn.
- Contribute to preparation, accountability, teamwork, and improvement.
What Success Looks Like
Success in this role is measured by execution and outcomes:
Success in this role is measured by execution and outcomes:
- Consistent, disciplined prospecting activity.
- Growth in relevant conversations and executive engagement.
- Meetings that hold, opportunities that advance, and pipeline the sales team can forecast.
- Conversion rates that improve as your knowledge and skill grow.
- Accurate Salesforce records and dependable follow-through.
- Increasing ownership of your accounts, your priorities, and your results.
- Demonstrated improvement in skills, execution, and results over time, including effective use of coaching and feedback.
Who We Are Looking For
We are looking for people who:
- Have a proven prospecting system and can demonstrate the results behind it.
- Pursue goals with persistence; adapt and adjust when results are mixed.
- Are highly coachable and put feedback into practice.
- Learn fast and ask thoughtful questions.
- Think analytically and use data to make better decisions.
- Communicate clearly in writing and in conversation.
- Build rapport, handle objections, and engage decision-makers.
- Take ownership and follow through on commitments.
- Adopt new tools and put them to work.
- Operate with honesty and integrity.
- Make the people around them better.
Experience Required:
- 12+ months of relevant experience in sales development, business development, inside sales, or another quota-carrying environment.
- Outbound prospecting experience with director-level and executive buyers.
- Daily experience using Salesforce or a comparable CRM, along with a sequencing platform such as Gong.
- A track record of booked meetings that converted to pipeline.
- Customer-facing work requiring communication, objection handling, relationship building, and timely follow-up.
- Relevant experience may include customer-facing work, athletics, military service, leadership, operations, entrepreneurship, or other environments requiring preparation, persistence, communication, and measurable performance. Roles where you can point to quantified results: rankings, revenue contribution, growth, productivity gains, or other outcomes.
Preferred Experience:
- Experience selling into construction, AEC, real estate, infrastructure, or public sector capital programs.
- Experience in B2B SaaS, enterprise software, construction technology, or other complex enterprise sales helps, but it is not the only path to success.
- Experience with project management, ERP, or other enterprise software sales is a plus.
- Familiarity with how owners, general contractors and program managers buy.
A bachelor's degree or equivalent professional experience is welcome. We are most interested in what you have demonstrated, how you have improved, and what you can accomplish next.
At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at careers@kahua.com.