Sales Development Representative Team Lead Italian Market
Hello! 👋
At Factorial we're looking for a new SDR Team Lead for the Italian Market to help us support and scale our SDRs team to the next level. As part of the team in charge of helping businesses grow with Factorial’s AI platform, you'll focus on developing and coaching SDRs, building strong customer relationships, and turning strong sales execution into qualified pipeline.
Ready to be part of the challenge? 🚀
About the team 👥
Our Sales team is on a mission to connect businesses with the AI for business they need to grow — and we’re just getting started. If you love the thrill of building real relationships and want to be part of a team that’s shaping the future of HR, this is your place.
What you’ll do 📝
Lead and develop the team: Set clear expectations, run weekly 1:1s, and build a culture of accountability and continuous learning.
Coach close to the action: Drive call reviews, role-plays, and live coaching to strengthen discovery, objection handling, and prospect engagement. Support tough conversations that help SDRs become effective and autonomous.
Own team performance: Analyse activity, conversion, and pipeline contribution to identify where improvement is needed. Agree on focused actions, follow through on execution, and measure their impact.
Strengthen pipeline execution: Help SDRs prioritise opportunities, maintain effective follow-up, and define clear next steps. Ensure CRM accuracy supports reliable forecasting and visibility into risks.
Hire, onboard, and grow talent: Partner with Talent Acquisition to hire, onboard, and retain high-performing SDRs with tailored professional growth plans.
Develop and optimise sales playbooks: Refine messaging, outreach, and qualification playbooks. Prioritise improvements, test new approaches, and share what works across the team.
Build strong cross-functional partnerships: Partners with Sales, Marketing, RevOps, and Enablement to align qualification and handover standards, improve lead quality, and optimize the funnel.
What are we looking for? 🎯
Brings leadership or top performance: Demonstrates experience leading a sales team or an outstanding track record of strong sales performance (open to established managers and first-time leads).
Teaches strong sales fundamentals: Leads effective discovery, handles objections, qualifies opportunities, and adapts coaching methods to team needs.
Leverages data for decision-making: Identifies sales funnel gaps, understands their root causes, and translates data insights into practical action plans.
Communicates clearly and takes ownership: Delivers actionable feedback, prioritizes effectively, and collaborates cross-functionally in a changing environment.
Speaks native Italian and fluent English: Communicates effortlessly with native-level proficiency in Italian and professional fluency in English.
Holds B2B SaaS experience (Nice to have): Brings prior industry experience within fast-paced B2B SaaS software environments.
Navigates modern CRM tools (Nice to have): Shows practical familiarity with CRM platforms such as HubSpot or similar sales tools.
Transparent salary grids with a 70/30 split (fixed/uncapped variable)
Factorial bets for potential and growth. We currently evaluate all seniority levels, as we believe diversity and collaboration are the key for rocking the world! If you seek a place to demonstrate ownership of your own success, but you don't meet every point of this Job Description, please, apply anyway!
Perks of being part of Factorial 😎
Competitive ESOP plan 📈
High growth, multicultural and friendly environment 🤝
Healthy life with Wellhub (Gyms, pools, outdoor classes) 🕺🏻
Alan as private health insurance 🩺
Save expenses with Cobee💰
Language classes 👩🏻🏫
Breakfast in the office and organic fruit 🍏
Food discounts with Nora 🍱
Pet Friendly 🐕
Much more that we'll spill during the interview process
About Factorial 🚀
Founded in Barcelona in 2016, we now have +1,700 employees serving more than 16,000 companies across 112 countries.
Factorial started with a simple idea: companies were spending too much time managing processes and not enough time doing the work they were hired to do: their best work.
But as companies grow, work gets more disconnected. More people, more tools, more information, and more time spent connecting the dots. Generic AI can answer questions, but it doesn’t know your company. Every time, you have to give it the context.
Factorial is different. Because it’s inside the company, it already knows how it works, including its people, processes, policies, and data. So you can ask it to do real work, from screening candidates and managing expenses to answering questions and creating reports.
AI isn’t the goal. Giving people back their time is.
Factorial is the AI for Business that knows companies, connects how work happens across the business, and turns that context into action.
When work changes, so do we.
We believe in diverse talent: we welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.
We believe in inclusion: we are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.
Our values 🫀
We own it: We take responsibility for every project. We make decisions, not excuses.
We learn and teach: We're dedicated to learning something new every day and, above all, share it.
We partner: Every decision is a team decision. We trust each other.
We grow fast: We act fast. We think that the worst mistake is not learning from them.
Want to learn more about us? Check our website!