Sales Manager
Are you a proven sales leader who thrives on winning new business, developing high-performing teams, and building growth in emerging markets?
Ricoh South Pacific is seeking an ambitious and commercially driven Sales Manager to lead our Pacific Islands sales business while helping launch and grow ClearEdge, our developing managed technology services brand in New Zealand. This is a great opportunity to combine leadership, customer engagement, market development, and strategic growth in a role with a clear pathway to broader leadership responsibilities.
About the Role
Reporting directly to the CEO, you will be responsible for driving sales growth across our Pacific Islands operations, including Samoa, Solomon Islands, Tonga and Vanuatu, and the Cook Islands.
Leading a team of Account Executives across the region, you will spend time coaching, developing and holding your team accountable while also remaining hands-on in major customer opportunities. This is not a desk-based management role. Success requires regular customer engagement, market visits, and a strong focus on pipeline development and closing business.
Alongside the Pacific Islands portfolio, you will play a key role in launching ClearEdge into the New Zealand market. Initially focused on South and East Auckland, ClearEdge delivers a connected suite of services including:
Managed Print Services (MPS)
Managed IT Services
Managed Security & Privacy Services
The role is based in East Tamaki, Auckland, with regular travel throughout the Pacific Islands. Typically, at least one Pacific market visit per month will be required. This is an exciting opportunity to help shape the go-to-market strategy, win the first customers, and build a scalable sales engine for future growth.
What You'll Be Doing
Sales Growth & Commercial Performance
Deliver and exceed the Pacific Islands sales target (initially NZ$3 million annually) while driving sustainable year-on-year growth.
Personally lead major customer opportunities, strategic accounts, forecasting, and pipeline development across the region.
Secure the first paying ClearEdge New Zealand customers and contribute to long-term commercial growth.
Leadership & Team Development
Lead, coach and hold Pacific Islands Account Executives accountable for performance, activity and development.
Recruit, onboard and develop sales talent as the business expands, including managing the Cook Islands channel partner relationship.
Customer & Market Engagement
Travel regularly throughout Pacific Island markets to build senior customer relationships and identify new business opportunities.
Represent Ricoh South Pacific at customer, partner, and industry events while strengthening our regional presence.
ClearEdge Market Development
Help design and execute the ClearEdge New Zealand go-to-market strategy, including pipeline growth across South and East Auckland.
Work closely with executive leadership to refine service offerings, pricing, sales processes, and future growth plans.
Sales Operations & AI Adoption
Maintain strong Salesforce discipline, forecasting accuracy, and sales reporting across the team.
Leverage AI-enabled sales tools to improve prospecting, pipeline management, customer engagement, and overall sales effectiveness.
What We're Looking For
You are a self-driven and commercially astute sales leader who combines strategic thinking with a willingness to roll up your sleeves and get involved.
To succeed in this role, you'll bring:
Minimum 5 years' experience in B2B sales with a proven record of achieving or exceeding targets
Previous experience leading, coaching and developing sales professionals
Strong business development and prospecting capability
Demonstrated success in opening new accounts and creating new revenue streams
Excellent consultative selling and relationship management skills
Experience using Salesforce CRM, Dynamics 365, or similar platforms
Proven experience using AI tools (e.g. Claude, Apollo, Lusha, ZoomInfo, LinkedIn Sales Navigator) to drive prospecting and improve sales productivity /effectiveness
Strong communication, influencing and stakeholder management skills
A willingness and ability to travel regularly throughout the Pacific Islands
New Zealand working rights
Experience within technology, managed services, print, telecommunications, IT services, cybersecurity, MSP, or MSSP environments will be highly regarded.
Why Join Ricoh South Pacific?
This role offers far more than a traditional sales management position. You'll have the opportunity to:
Lead a geographically diverse and growing sales operation
Help build a new technology services business from the ground up
Work closely with executive leadership on growth strategy, influence product direction, pricing and commercial initiatives
Travel throughout the Pacific Islands and develop strong regional relationships
If you're an ambitious sales leader who enjoys building markets, developing people and delivering results, we'd love to hear from you.
Apply now and help shape the next chapter of growth for Ricoh South Pacific and ClearEdge.