Sales Operations Specialist - Mandarin Speaking
Description
TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.
At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.
About the role
The Sales Operation Team is looking for a team member to support daily operational and coordination activities. This role focuses on supporting process execution, maintaining internal records, assisting with routine operational tasks, and coordinating with different teams to ensure smooth day-to-day operations. It plays an important part in maintaining process accuracy, consistency, and effective collaboration across teams. This position is well suited for someone who is detail-oriented, responsible, and comfortable working in a structured and process-driven environment.
Responsibilities
- Support daily operational processes and ensure tasks are completed accurately and on time
- Assist with access setup and updates, and related maintenance tasks based on procedures
- Coordinate with relevant teams to collect and confirm required information for ongoing processes
- Maintain and update internal trackers, records, and internal guidelines
- Support routine operational tasks, including data preparation, basic checking
- Provide general coordination and administrative support for ad hoc tasks assigned by the team
Requirements
- Proficient in Microsoft Excel (e.g. pivot, filtering, and basic formulas)
- Strong attention to detail with a high level of accuracy
- Reliable and consistent in handling day-to-day responsibilities
- Good communication and coordination skills, with the ability to follow up effectively across teams
- Well-organized and able to manage routine tasks in a structured manner
- Patient and able to handle repetitive but important operational work carefully
- Be willing to learn internal processes and support process standardization
- Comfortable working with documentation and maintaining structured records (e.g. SOPs, process files)
- Support the team in coordinating and tracking ongoing tasks or small-scale projects, ensuring timely progress and follow-up
- Assist in organizing task priorities, maintaining progress trackers, and supporting basic project coordination activities
- Provide support on simple data-related tasks when required (e.g. data preparation, basic analysis support)
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development within a global company.
- Collaborative and inclusive work environment with exposure to cross-region operations.
- Health and wellness benefits.
- Flexible working arrangements.
Skills
As published by workable · 10 questions · 3 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Please provide your legal full name., Please provide your preferred name for work use, Are you currently living in the job location?, Do you require sponsorship for employment visa now or in the future?, Please clarify your current visa status or type of authorization to work in the job location? We want to ensure that we have all the necessary information for our records and to facilitate the employment process smoothly., Are you currently or have you ever been employed at any TMGM group or its subsidiaries?, Do you know anyone currently working at TMGM group or its subsidiaries? If yes, please provide their name(s) and relationship., Are you currently subject to a non-competition or non-solicitation agreement that could impact future employment at TMGM Group?, Please specify your current annual salary details., Please specify your expected annual base salary., When are you able to start?, Do you currently hold, or have you previously held, an account with TMGM, an introducing broker, or any affiliated broker? If yes, please provide details. This information will be used solely to assess potential conflicts of interest in line with our compliance obligations., Voluntary Disclosures :By providing the requested information below, you acknowledge that you have read, understood, and agreed to the terms of the statement. Please note that an electronic signature (e-signature) carries the same legal effect as a handwritten signature., I understand that this application does not constitute an offer of employment. If employed, my employment will be subject to the terms outlined in my employment contract, company policies, and applicable laws., By checking the box below, I acknowledge that TMGM may use the data I have provided in this application to notify me of future job vacancies that may be relevant to my skills and experience. If I prefer not to receive such notifications, I will contact careers@tmgm.com to update my records accordingly., I understand that providing false or misleading information in this application, or any supporting documents, may result in the rejection of my application or, if hired, termination of employment, subject to compliance with relevant employment laws., I verify that all the information provided in this application, including any supporting documents and resumes, is accurate, truthful, and complete to the best of my knowledge., Education, Experience, Summary, Resume, Cover letter, As part of our standard hiring process, we conduct background checks on candidates who receive a job offer. Are you comfortable with undergoing a background check as a condition of employment?, The background check may include verification of your employment history, educational background, and may also include a criminal record check. Do you have any concerns or questions about this process?, We will require your authorization to proceed with a background check. Are you willing to provide the necessary information and consent for us to conduct this check?
Short answers (4)
- Please Provide your legal name.
- What's your earliest possible start date/notice period?
- What are your annual base salary expectations for this role?
- What level of proficiency do you have in Excel—basic, intermediate, or advanced? Specify the skills or functions you excel at.
Pick from a list (3)
- Do you now, or will you in the future, require sponsorship for employment visa status to work in Australia?
- Are you currently living in Sydney or willing to relocate to Sydney?
- Do you have proficiency in both English and Mandarin?
Written answers (3)
- Please share your LinkedIn profile.
- Please clarify your current visa status or type of authorisation to work in Australia. We want to ensure that we have all the necessary information for our records and to facilitate the employment process smoothly.
- Please provide details of your most recent compensation package, including your annual base salary, any commission structure, and bonuses.