Sap Sd Consultant
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Summary
SAP SD functional consultant at IT services firm ITC Infotech in Kolkata, providing L2/L3 support for the SAP ECC Order-to-Cash cycle: configuring pricing, sales documents, billing and delivery, maintaining master data, integrating with MM/FI/PP, and collaborating with ABAP on enhancements. Targeting 5-8 years' experience.
Role & responsibilities
Key Responsibilities
SAP SD Functional Support
- Configure and support SAP SD module in ECC
- Handle end-to-end Order-to-Cash (O2C) cycle:
- Inquiry Quotation Sales Order Delivery Billing Payment
- Work closely with business teams to gather and implement requirements
System Configuration
- Configure key SD components:
- Pricing procedures
- Sales document types
- Billing and delivery processes
- Output determination
- Maintain master data:
- Customer master
- Material master (SD views)
- Pricing conditions
Integration Management
- Manage integration with other SAP modules:
- MM (Materials Management) for inventory & procurement
- FI (Finance) for billing and accounting
- PP (Production Planning) – for order fulfillment
- Ensure smooth data flow across modules
Support & Troubleshooting
- Provide L2/L3 support
- Resolve issues related to:
- Sales orders
- Pricing errors
- Delivery blocks
- Billing inconsistencies
- Root cause analysis and issue resolution within SLA
Reports & Enhancements
- Work with ABAP team for custom developments:
- Reports
- User exits / BADIs
- Enhancements
- Support report generation and business analytics
Testing & Documentation
- Perform unit testing, integration testing, and UAT support
- Prepare functional specifications and documentation