Security Monitoring Centre Operator
Summary
Monitor and respond to physical security systems like CCTV and alarms in a command center, following protocols and escalating incidents as needed.
We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed. We are looking out for self-motivated, dynamic and talented individuals to join our growing team.
What You'll Do:
- Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and all other physical security related systems.
- Respond to physical security system alarms and fault indicators in accordance with protocol & SOPs.
- To report all incidents to management in an accurate manner.
- Support and respond to any security incidents/suspicious activity on site and escalation in accordance with standard protocol & SOPs.
- To be fully acquainted with all emergency procedures.
- Handling notification calls from staff for access into substations.
- Assist in other duties as assigned by Team Leader and/or Reporting Officer.
What You’ll Need:
- NITEC certification or higher.
- PLRD Security licence (Minimum PWM grade of SSO) is a must
- Candidates with Command Center experiences preferred.
- Proficiency in Microsoft Office software (Microsoft Words and Excel).
- Well-spoken & good command of English.
- Able to work 2 rotating shift (12-hour shift) and adapt to a spontaneous, fast-paced environment.