Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients’ business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking a Sr. Account Manager.
This position is responsible for owning existing client relationships, retaining and expanding the accounts by generating revenue through consultative selling, outstanding client service and cultivating strong relationships. Depending on client size and need, the Senior Account Manager will focus on program growth and strategic thought leadership, and digital marketing program management for an assigned portfolio of clients ranging from mid-enterprise to Fortune 500 companies.
Essential Job Functions:
1.Serve as primary point of contact for servicing assigned client accounts.
2. Lead multi-disciplined engagement groups comprised of resources from Analytics, Creative Design, Strategy, Technology and Data
3. Analytics that focus on digital marketing program assessment, guidance and execution.
4. Provide exceptional account support to build and maintain a positive relationship between the client and the Company.
5. Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.
6. Monitor client preferences, identify and evaluate additional business opportunities with current clients to determine focus of growth and/or sales efforts.
7. Define potential client projects, propose pricing, and manage negotiations and fulfillment.
8. Work in collaboration with clients and internal business partners to support and profitably grow clients' digital marketing programs.
9. Forecast and track sales revenues and activities in a timely manner using customer relationship management (CRM) system and/or other tools.
10. Effectively and powerfully communicate the value proposition to existing customers and coordinate and lead periodic business performance reviews.
11. Execute renewal and upgrade activities according to Company standards.
12. Travel as required to attend trade shows, client meetings, or other business engagements.
13. Mentor junior team members to help enhance their business acumen.
14. Contribute to the strategic approach and roadmap for product and service offerings.