Senior Account Manager
Description
We are looking for a Senior Account Manager with 4+ years of experience in IT consulting companies. The successful candidate will be responsible for managing key accounts, driving business growth, and maintaining strong client relationships.
Requirements
- Minimum 4 years of experience as an Account Manager, Business Development Manager, or similar client-facing role.
- Proven experience working within IT consulting companies.
- Strong ability to manage and grow key client accounts while identifying new business opportunities.
- Experience in preparing proposals, negotiating contracts, and closing deals.
- Excellent stakeholder management and relationship-building skills.
- Strong understanding of IT services, digital transformation initiatives, and technology solutions.
- Ability to collaborate effectively with technical and delivery teams to ensure client satisfaction.
- Exceptional communication and presentation skills in English and Arabic.
- Bachelor's degree in Business Administration, Information Technology, or a related field.
Key Responsibilities
- Manage and develop relationships with strategic clients.
- Identify upselling and cross-selling opportunities within existing accounts.
- Act as the primary point of contact for clients and ensure high levels of customer satisfaction.
- Coordinate with internal teams to deliver successful project outcomes.
- Prepare account plans, sales forecasts, and regular business reviews.
- Drive revenue growth and achieve assigned targets.