Senior Account Manager, Prairies

A Day in the Life of a Senior Account Manager at Esri Canada:

• Lead strategic account planning and sales execution for complex customer accounts, accountable for revenue performance and long‑term account growth.
• Independently sell at a strategic level within accounts, demonstrating a strong understanding of customer business priorities, operating environments, and decision‑making processes.
• Proactively generate and pursue new sales opportunities through strategic outbound prospecting, social selling, networking, and targeted account outreach within complex customer environments.
• Develop and execute multi‑year account strategies aligned to customer objectives and Esri Canada’s market and growth priorities.
• Act as the primary sales lead for assigned accounts, orchestrating cross‑functional involvement across Sales, Customer Success, Professional Services, and Partners.
• Lead complex negotiations and influence customer decision‑making in multi‑stakeholder and potentially sensitive environments.
• Analyze market, industry, and account dynamics to adapt sales strategies and respond to emerging opportunities or risks.
• Maintain ownership of account plans, forecasts, and pipeline visibility in Salesforce to support performance management and planning.

What you bring to the team:

• Minimum 7 years of experience in sales or account management involving complex, solution‑based selling.
• Demonstrated experience managing large or complex customer accounts and closing high‑value sales opportunities.
• Experience selling enterprise technology, software, or GIS‑related solutions is an asset.
• Demonstrated ability to operate as a trusted advisor to senior customer stakeholders.
• Proven strategic thinking skills applied to complex account and sales environments. Demonstrated ability to lead and influence cross‑functional teams without formal authority.
• Proven negotiation and influencing skills in complex or ambiguous sales situations.
• Demonstrated commercial and financial acumen, including forecasting and pipeline management.
• Proven ability to communicate complex concepts clearly and persuasively to varied audiences.
• Demonstrated proficiency using Salesforce or similar CRM tools to manage pipeline, forecasting, and account activity.
• Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

Bonus points for this position:

• Bilingual proficiency (English / French) is considered an asset.