Senior Account Manager
Description
• Understands and follows sales policies, procedures, guidelines, and standards.
• Positions the company for prime opportunities by selling the organization’s capabilities and solutions and gathering information that will make a competent organizational approach to potential accounts.
• Responsible for all activities related to selected accounts within a specific vertical/industry.
• Identifies possible opportunities for new projects through maintaining excellent knowledge of offered products of all business lines.
• Identifies potential accounts through client assessments (e.g. profitability, size of business, etc.) and client needs assessment (e.g. company capability of delivering products to client).
• Develops exceptional knowledge of current and potential accounts’ competitors, problems, goals, needs, and issues and accordingly assists accounts in identifying needs, defining solutions, and selecting the right products and services.
• Identifies potential/current account needs through conducting continuous technical assessments.
• Oversees proposal development by creating offers that provide the best affordable value and ensures that proposals address the account’s key issues, needs, and requirements.
• Responsible for the process of offer negotiations and closing deals.
• Coordinates the efforts of groups serving the account (e.g. Project Managers, Customer Support Engineers, etc.) to ensure a synergistic company-wide approach to the account.
• Coordinates with project managers to successfully handle the account from signing the contract till project finalization.
• Monitors logistical functions concerning product delivery to account premises.
• Coordinates with Finance and Accounting for assigned accounts collection activities.
• Coordinates with business units to prepare necessary account requirements through purchase orders.
• Monitors the efficiency of the Sales Service concerning relevant accounts in coordination with the Customer Support Function.
• Monitors client satisfaction and communicates client concerns.
Requirements
• B.Sc. in Electronic and Communication Engineering, Computer Engineering, or similar and relevant work experience.
• 7-8 years of experience in the sales field for the hospitality sector.
• Excellent communication, interpersonal, presentation, and negotiation skills.
• Good computer skills.
• Proficiency in English language (speaking, reading, and writing).