Y Combinator Senior Account Manager
Description
What you’ll do
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Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
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Manage renewals and support moderate growth opportunities within defined commercial frameworks.
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Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
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Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
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Identify and resolve risks early, acting as the main point of escalation for your accounts.
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Translate customer goals into clear, structured creative programs.
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Use performance data and insights to support QBRs and renewal conversations.
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Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
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Partner with cross-functional teams to ensure alignment on delivery and account strategy.
What you'll need to succeed
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5+ years of experience in account management or client services within creative, digital, or professional services environments.
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Experience managing and retaining client accounts with ownership of renewals.
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Ability to lead commercial conversations within defined pricing and deal structures.
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Strong stakeholder management skills, with experience working with senior clients.
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Ability to balance strategic thinking with day-to-day execution.
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Experience working with cross-functional teams such as Project Managers and Producers.
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Comfort using data to inform account decisions and forecasting.
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Strong communication skills in English, with the ability to connect delivery to business outcomes.
Skills
As published by lever · 9 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, What is your age range?, I identify my ethnicity asSelect all that apply, What gender do you identify as?, Do you identify as a person with any form of disability? Whether visible or not visible.
Pick from a list (8)
- Do you have experience in the creative agency?
- Do you have experience with managing B2B accounts?
- We always try to adjust the role and team to the right candidate, what size of accounts you managed in the past?
- English is our working language internally. We brief, discuss and present technical ideas/work in English. How would you rate your own English capabilities?
- Where will you be working from?
- Do you have a valid work permit to work in the country where you plan to work from?
- Do you have any relatives (blood or in law) who work at Superside, or are currently in the interviewing process with Superside? Please note that friends and previous colleagues are not considered relatives
- Have we met at one of these events? optional
Written answers (1)
- If yes, please mention their name, and the relationship you have with them (e.g., spouse, brother) optional