Senior Business Analyst

C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry.

You will be responsible for:

• Lead business process discovery workshops with client SMEs and process owners.
• Document current-state and future-state business processes, operating procedures, and decision frameworks.
• Facilitate business rules co-creation workshops and capture business rules, process exceptions, and decision criteria.
• Define business requirements, user stories, acceptance criteria, and functional specifications.
• Support user acceptance testing, business readiness, training preparation, and rollout activities.
• Lead the development and customer implementation of key strategic documents
• Lead change management within the customers organization
• Understand how data moves through customers systems and processes, address questions and concerns regarding data quality and integrity, and work with IT system and business process leads to make changes related to data governance
• Collaborate with Business Process owners and Data Stewards
• Understand and implement industry best practices
• Collaborate with internal and external partners to ensure issues are identified, tracked, communicated and resolved in a timely manner
• Ability to understand the lowest detail of a process and understand its implications on broader, integrated processes
• Analyze proposed changes and provide benefits and risks of alternative approaches
• Recommend process enhancements to automate production that will improve data integrity, accuracy, productivity, efficiency, and profitability
• Ability to work independently with a high degree of accuracy and attention to detail in the fast paced environment

What you will need:

• 3-5 years of related experience in Business Analysis, Process Analysis, or Business Process Transformation experience
• Experience in establishing and executing data governance or data stewardship programs, as well as knowledge of data governance, data management and data quality standards and practices
• Experience in updating data policies, definitions, business rules, standards, and workflows
• Strong experience documenting current-state and future-state processes, operating models, workflows, and business rules
• Experience facilitating workshops with business stakeholders, SMEs, and process owners
• Experience defining and managing business requirements, user stories, acceptance criteria, and traceability matrices
• Ability to identify gaps and trends in poor data quality or progress against KPIs using reporting
• Knowledge of GxP, CSA, validation processes, or regulated software development environments – will be an additional asset
• Experience working with Data Governance tools, including Collibra preferred
• Ability to work with cross-discipline teams and foster collaborative relationships with key stakeholders
• Possession of excellent communication, analytics and problem-solving skills
• Fluent English

What we offer:

• Learning & development opportunities – after your probation period, you’ll have access to a highly flexible and generous English language reimbursement program, along with an individual development budget to use as you see fit.
• Classic benefits like private medical care, a sports card, and a preferential life insurance plan. Plus, our infamous Fruit Tuesdays and Wednesdays.
• A hybrid work setup with plenty of flexibility. Delivery teams work mostly remotely. Enabling functions teams come to the office at least once a week. As an HR team, we meet every Wednesday. On the remaining days, you can choose where you work.
• A bunch of non-work activities, including Office Day (a fun-filled day when employees from all over Poland gather at the office), POP UP integrations, various competitions from cooking to photography, and the chance to submit charity causes to our CF4GOOD program, which provides support to those in need.
• A workplace that values people and is built on collaboration, not competition. If you’re tired of toxic work environments, you’ll finally get a chance to breathe. And if you’ve been lucky with great employers so far, we’ll do our best to keep that streak going.