(Senior) Business Analyst, IT Department

Responsibilities:

• Lead and actively participate in business and system projects, ensuring high‑quality, on‑time delivery of system solutions.

• Collaborate with stakeholders across various business units to investigate, address, and resolve user‑raised issues and concerns.

• Drive requirements gathering efforts, analyze current business processes, and develop detailed user requirement specifications aligned with business objectives.

• Manage requirements throughout the entire project life cycle, prioritizing initiatives based on evolving business needs and constraints.

• Develop comprehensive test plans and actively participate in quality assurance testing cycles.

• Monitor project deliverables, conduct System Integration Testing (SIT), support User Acceptance Testing (UAT), create user manuals, and deliver end‑user training.

• Assist project team members in the development and maintenance of project documentation.

Requirements:

• Bachelor’s degree in Computing, Information Technology, or a related field.

• Minimum 5 years of hands‑on experience as a Business Analyst or in a comparable role; proven experience in Life Insurance and IT is strongly preferred.

• Working knowledge of SQL is highly desirable.

• Strong analytical mindset with exceptional problem‑solving abilities.

• Excellent interpersonal, verbal, and written communication skills.

• Outstanding planning, organizational, and time management capabilities.

• FLMI qualification is an advantage

• Must be fluent in Cantonese and English (spoken and written). Proficiency in Mandarin is an advantage.