Senior Business Development Manager - IT Services

Job Description :

Role Objective :

The Senior Business Development Manager IT Services is a high-impact inside sales role responsible for end-to-end revenue generation across mid-market and enterprise accounts. This individual will own a personal quota, drive strategic outbound pipeline, manage complex B2B sales cycles, and serve as a senior voice in shaping the go-to-market strategy.

Key Responsibilities :

- Own and consistently exceed personal quarterly pipeline and revenue targets

- Drive full-cycle inside sales from prospecting through to deal closure for mid-market accounts

- Source, qualify, and develop net-new accounts independently using outbound-first methodology

- Manage a portfolio of target accounts in parallel with disciplined CRM hygiene

- Design and execute multi-touch outbound campaigns (email, LinkedIn, cold call)

- Define Ideal Customer Profiles (ICPs) and build targeted account lists in collaboration with marketing

- Conduct discovery calls, needs assessments, and solution mapping conversations at CXO / VP level

- Articulate ROI-driven value propositions for IT services including managed services, cloud, digital transformation, and outsourcing

- Act as a senior peer-mentor to SDRs, review outreach quality, share best practices, co-run call reviews

- Track competitive landscape, industry trends, and buyer personas to continuously sharpen positioning

Required Skills & Competencies :

Technical / Domain Skills :

- Deep understanding of IT services landscape: managed services, cloud (AWS/Azure/GCP), digital transformation, staffing/RPO, and IT outsourcing

- Proven consultative selling skills, discovery, objection handling, multi-threaded stakeholder engagement

- Proficiency with CRM tools (Salesforce, HubSpot) and sales engagement platforms (Outreach, SalesLoft, Apollo)

- Familiarity with intent data tools (Bombora, G2, ZoomInfo) and LinkedIn Sales Navigator

- Understanding of B2B demand generation, funnel metrics, and revenue operations principles

Behavioral Competencies :

- Self-motivated, resilient, and comfortable with high-volume outbound activity

- Ability to engage and influence C-suite and VP-level buyers

- Comfortable interpreting pipeline data, conversion metrics, and performance dashboards

- Willing to share knowledge, mentor peers, and contribute to team culture

- Clear, concise, and compelling in written and verbal communication