Senior Fleet Sales Advisor

Functional roles and responsibilities

• To organize and coordinate all fleet sales administration formalities to facilitate fleet and leasing transactions in a timely and cost effective manner which meets the set standards and customers’ satisfaction.
• Follow up and collect payment from customers.
• Coordinate with logistics and workshop for movement of vehicles, PDI, issuing PO for accessory fitment and outside work.
• Ensure ratification of sales documentation for adherence to company policy.
• Prepare lease contracts and arrange to get approval from customer, GM & finance.
• Verify all documents are in order and release VCC for registration.
• Coordinate with GRO for registration and also arrange insurance and Salik for lease vehicles.
• Monitor the daily vehicle delivery and ensure timely invoicing of the same.
• Ensure timely submission of bank deal documents to F & I and credit invoices to customers.
• Ensure monthly invoices for lease charges, traffic fines, Salik and miscellaneous charges and arrange to submit them to the lease customers.
• Ensure trade-in process and documentation is completed for buy back & return of lease vehicles as per set standard.
• Create, update and maintain lease vehicle information in the system.
• Coordinate the showroom request with HR & other departments including maintenance.
• Coordinate and resolve customer queries and vehicle replacement.
• Prepare export documents and coordinate with logistics & shipping company.
• Maintain fleet demo log book and ensure that the demos are serviced on time.
• Ensure filing and maintenance of documentation in an accurate and timely manner.

Education / certification and continued education

Graduate preferably in Commerce

Years of experience

3 – 5 years experience in similar role (administration) having 1 - 2 years work experience in automotive industry