Senior Manager Revenue Operations

• We are looking for an experienced Senior Revenue Operations Manager to lead and scale the operating engine behind our growing global commercial organisation
• You will lead an existing team covering commercial data, reporting, systems and process implementation, while taking ownership of pipeline, forecasting, sales process and the commercial technology roadmap
• You will define the longer-term direction and priorities for Revenue Operations, ensuring the function has the operating model, capabilities, systems and governance required to support global commercial growth
• This is a hands-on leadership role for someone who combines commercial judgement with strong data, process and technology expertise
• Define the direction for and continuously mature pipeline management, forecasting and sales governance across the global commercial organisation
• Partner with Sales leadership to improve pipeline quality, conversion, velocity and forecast accuracy to improve commercial performance
• Define and own sales processes and operationalise territories, quotas and sales incentive plans
• Act as a senior advisor to Commercial leadership on pipeline health, sales capacity, operational effectiveness, systems priorities and organisational readiness
• Optimise CRM workflows, data governance and commercial reporting by establishing functional standards, controls and priorities that improve data quality, usability and commercial decision-making
• Build and execute a 2-3 year integrated commercial technology roadmap across CRM, CLM, Finance, Technical, Capacity Planning and other core platforms
• Drive adoption of priority commercial systems and ensure effective cross-functional data flows
• Provide accurate, timely RevOps data inputs for weekly, monthly and quarterly reporting, establishing clear ownership, controls and quality standards across the Revenue Operations team
• Develop funnel, conversion, velocity and seller productivity analytics
• Turn operational data into clear actions and recommendations for Sales and Commercial leadership
• Deliver measurable technology and process improvements that increase commercial productivity
• Lead complex cross-functional initiatives that improve commercial planning, sales execution, data quality, forecasting and organisational scalability
• Provide Revenue Operations input into annual and longer-term commercial planning, including capacity, resource, technology and implementation requirements
• Lead and develop the RevOps team, with clear ownership across data/reporting and systems/implementation
• Assess the capacity, capability and organisational design required to deliver current and future Revenue Operations priorities

Benefits

• A positive approach to flexible working
• Health insurance
• Commuting allowance
• Enhanced holidays
• Incentive schemes
• Equity

• Demonstrated people leadership ability to lead and develop a small specialist team
• Experience supporting complex B2B enterprise sales and long or sophisticated sales cycles
• Experience developing and implementing a Revenue Operations strategy, operating model, functional roadmap or comparable long-term improvement plan
• Strong CRM knowledge, ideally Salesforce, with experience across commercial systems and integrations
• Experience partnering directly with senior Sales leaders and constructively challenging forecasts and pipeline assumptions
• Strong analytical, commercial problem-solving and stakeholder-management skills
• Experience with territories, quotas and sales compensation processes
• 8+ years of experience in Revenue Operations, Sales Operations or Commercial Operations
• Strong pipeline management, forecasting and sales performance expertise
• Experience leading Revenue Operations within a global, rapidly scaling or organisationally complex commercial environment
• Experience supporting deep technology, enterprise software or another complex B2B commercial model
• Experience leading major Salesforce or commercial technology implementations, integrations or transformation initiatives