Senior Manager - Sales Home Care ASEANA
Posted Updated
Objectives
- Take full commercial responsibility for the Home Care business in ASEAN and ANZ (ASEANA), delivering sustainable and profitable growth.
- Own the regional commercial P&L, including sales volume, pricing strategy, profitability, working capital, discretionary costs, inventory management (DIV), and receivables management (DSO).
- Develop and execute regional business strategies aligned with global and Asia Pacific growth ambitions.
- Strengthen BASF's market leadership position through strategic account management, customer partnership development, and new business acquisition.
- Lead and develop a high-performing sales organization, fostering a customer-centric, performance-driven, and compliant culture.
- Establish strong cross-functional collaboration to ensure execution excellence across the value chain.
- Ensure full compliance with BASF standards, local regulations, trade controls, and chemical industry requirements across ASEAN and ANZ.
Main responsibilities
1. Commercial Leadership & P&L Management
- Own and deliver regional commercial targets covering sales volume, revenue, contribution margin, profitability, working capital, and cash-flow related KPIs.
- Define and implement pricing strategies to optimize market share, profitability, and value capture.
- Drive rigorous management of discretionary spending, inventory levels, and accounts receivable to achieve financial targets.
- Establish robust forecasting processes and monitor business performance through regular reviews and corrective actions.
- Identify business risks and develop mitigation plans to ensure sustainable performance delivery.
2. Business Strategy & Market Development
- Develop and implement the ASEANA Home Care commercial strategy in alignment with global business objectives.
- Drive market expansion initiatives across priority countries, market segments, and customer groups.
- Lead commercialization of new product launches and innovations in collaboration with Product Management, Marketing, Technical Service, and R&D teams.
- Evaluate and optimize go-to-market models, distribution networks, and sales channels to maximize business effectiveness.
- Develop strategic growth plans for key markets and customer segments.
3. Strategic Account Management
- Build, maintain, and strengthen relationships with Local, Regional, and Global Key Accounts.
- Act as executive sponsor for strategic customers and lead engagement with senior customer stakeholders.
- Drive account planning processes and establish multi-year growth partnerships.
- Lead complex commercial negotiations, contract discussions, and strategic supply agreements to defend and expand BASF's supply share.
- Ensure high levels of customer satisfaction through proactive issue resolution and value-added partnership development.
4. Market Intelligence & Business Insights
- Monitor and analyze market trends, customer requirements, competitive activity, regulatory developments, and macro-economic conditions.
- Translate market intelligence into actionable commercial strategies and growth initiatives.
- Identify emerging business opportunities and potential threats to support proactive decision-making.
- Provide regular market updates and strategic recommendations to regional and global leadership teams.
5. Cross-functional Collaboration
- Foster strong collaboration and alignment between Sales, Marketing, Product Management, Technical, R&D, Supply Chain Management, Operations, and other business units.
- Ensure customer strategies are fully supported through effective cross-functional execution.
- Lead resolution of supply, product, service, and operational challenges impacting business performance.
- Promote knowledge sharing and best-practice exchange across countries and functions.
6. People Leadership & Talent Development
- Lead, coach, and inspire the regional sales organization to achieve ambitious commercial objectives.
- Establish annual targets, performance objectives, and development plans for team members.
- Conduct regular performance reviews and provide ongoing coaching and feedback.
- Develop succession plans for critical positions and strengthen organizational capabilities.
- Attract, retain, and develop top talent while fostering an inclusive and high-performance culture.
7. Compliance, Governance & Risk Management
- Ensure full compliance with BASF Code of Conduct, EHS standards, trade compliance requirements, product stewardship requirements, and local regulations.
- Oversee import/export activities and commercial transactions in accordance with applicable laws and company policies.
- Ensure compliance with chemical-specific regulations across all countries within the ASEANA region.
- Implement preventive measures to achieve zero non-compliance incidents and safeguard BASF's reputation.
- Promote a strong culture of safety, ethics, and operational excellence.
Qualifications
- Bachelor's degree in Chemistry, Chemical Engineering, Business Administration, Marketing, or a related field.
- 10+ years of sales and commercial leadership experience in Home Care, specialty chemicals, ingredients, or related industries.
- Proven track record in driving profitable business growth, managing regional P&L, and delivering commercial results.
- Experience leading regional sales teams and managing business operations across multiple ASEAN countries.
- Strong expertise in strategic account management, business development, and complex customer negotiations.
- Solid understanding of pricing strategy, profitability management, and market expansion.
- Experience working in matrix organizations and collaborating with cross-functional teams including Marketing, Technical, Supply Chain, and Operations.
- Strong leadership, stakeholder management, and influencing skills with the ability to develop high-performing teams.
- Excellent written and verbal English communication skills; proficiency in Thai, Bahasa Indonesia, or another ASEAN language is an advantage.
- Willingness to travel frequently across ASEAN and ANZ markets.
Work location
- Emporium office, Bangkok