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KCAT, Inc

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Senior Network Technician

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Description

Salary: ₱20,000 – ₱25,000 per month

  • Incident Command: Triage, isolate, restore; coordinate escalations; Run RCA; manage stakeholders updates.

  • Core router operation & troubleshooting stability & redundancy

  • Maintain subscriber session performance and scale (PPOE/IPOE), troubleshoot auth policy and issues.

  • Configure & troubleshoot OLT/PON alarms, events & political power/LOS issues, coordinate firmware changes

  • Build/maintain SNMP monitoring and alert dashboard

  • Ensure VM/service availability (cluster/host health & storage)

  • Create, update and maintain MOP, diagram and configuration backup.

  • Initiate and run maintenance on CORE devices, including config changes, patching, firmware upgrades etc.

  • Capacity planning by utilizing trend and growth across PON's/BNG/BRAS and CORE links.

  • Coach staff on structured troubleshooting and safe change execution.


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