Senior Project Manager - (SAP / CRM / Contact Centre / AI)
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Summary
Sydney-based hybrid contract Senior Project Manager leading complex customer technology transformation - CRM, contact centre, integrations and a business separation into a client environment - moving into a Conversational AI project around March 2027. Day to day: end-to-end delivery, budgets, vendors, governance and cutover.
Job Description Role - Senior Project Manager - (SAP / CRM / Contact Centre / AI) Location - Sydney Role Highlights - Senior Project Manager to lead complex customer technology transformation, CRM, contact centre, system integration and customer service initiatives, transitioning into a Conversational AI project. Role Overview Your initial focus will be the transition of retained business capabilities into the client’s technology environment as part of a business separation. You will lead deliv…