Senior Sales Associate, HSR

Major Responsibilities:

• Responsible for the daily store operations.

• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image

• Calls on current and potential customers to establish and maintain client relationships

• Keep customers informed on new products or services, changes, etc.

• Executes sales plans and participates in marketing events and promotion programs

• Communicates feedback gathered through in-store activities to store management

• Provides guidance and training to junior sales associates or newcomers.

• Assists in identifying and handling client enquiries, concerns, and complaints. Takes charge of selected VIP clients.

• Keeps records and reports on sales activities

• Other duties as assigned

Requirements & Capabilities:

• At least 5 years of relevant experience in high-end fashion, luxury industry, or in a similar capacity

• Passionate in the retail industry with good selling skills

• Likes fashion and appreciates quality products

• Fluent in English. Additional languages spoken are a plus

• Must be a good team player, pleasant, service-oriented, with good communication skills

• Basic computer skills