Senior Sales Manager

• Maintain thorough knowledge of hotel products, rates, promotions, and cross-selling opportunities.
• Monitor competitor activities, market trends, and business opportunities.
• Represent the hotel at trade fairs, sales events, and promotional activities.
• Plan and execute sales blitzes, client visits, and sales trips effectively.
• Develop and maintain strong relationships with existing and potential clients.
• Respond to client inquiries and requests promptly, within 24 hours.
• Identify new market segments and support the Director of Sales in business development.
• Promote a positive hotel image and deliver excellent customer service.
• Maximize hotel occupancy, average room rates, and revenue through proactive selling.
• Maintain accurate sales records, client accounts, leads, and business opportunities.
• Prepare weekly sales call reports, monthly performance reports, and revenue forecasts.
• Achieve assigned sales targets through effective planning and account management.
• Conduct market surveys and competitor analysis to support pricing strategies.
• Negotiate and finalize contracts in accordance with hotel rate policies and management approvals.
• Plan and manage sales activities, budgets, and deadlines efficiently.
• Coordinate client site inspections, entertainment, and business meetings.
• Attend departmental meetings and participate in hotel operational activities as required.
• Ensure compliance with hotel policies, operational standards, and emergency procedures.
• Uphold Rixos Hotels & Resorts values and professional standards.
• Support task force assignments, new hotel openings, and other duties as assigned.

Bachelor Degree in Marketing or Diploma in vocational hospitality, 3 –4 years experience in 4-5 star Hotel