Job Summary:
Manage and lead operations and activities of the Sales Department in order to achieve the overall sales
targets and thus increase the revenues and profits of the company while simultaneously reducing
customer turnover, growing and developing new points of sales.
Job Duties and Responsibilities:
• Monitor all sales channels activities.
• Implement effective strategies to maximize sales and accomplishment of revenue and collection
target.
• Devise strategies and plans for the sales team and lead them to implement these plans.
• Manage the wholesalers to control their orders based on the assigned sales targets.
• Maintain contact with Key Accounts in the market area to ensure a high level of customer
satisfaction.
• Monitor and guide the performance of the Sales Territory Managers, set clear target objectives
to drive improved results and define clear development goals and plans.
• Advise the Sales Territory Managers on preparation of a journey plan.
• Monitor the accounts receivables for all customers and specifically customers who exceed their
limits.
• Manage the sales team to expand sales with assigned areas as well as develop new business
opportunities.
• Establish a quarterly sales target for the Sales Department to be approved by the Commercial
Director.
• Conduct weekly meetings with the Sales Territory Managers to revise weekly performance,
pending issues, complaints or any related cases.
• Make all needed efforts to maximize both present, long term sales and gross profits.
• Monitor and maintain inventory levels and review the entire inventory on a daily basis.
• Ensure and validate regarding PSI and long term stock.
• Develop the sales team to be well trained and professional.
• Handle complaints from the wholesaler dealers, customers and constructively handle (or
supervise the handling of) all customer complaints related to the Sales Department.
• Monitor competitors’ strategy and products portfolio.
• Manage day to day operations of the Sales Department.
• Set the weekly order with the Marketing and Supply Chain Departments.
• Make the semiannual rotation plan of the Sales Territory Managers.
• Perform any other duties related to the job as assigned by the Direct Supervisor
